Agentforce · Data Cloud · AI
Unlocking the Power of Unstructured Data for AI Agents
A practical walkthrough of grounding Salesforce AI agents with unstructured content—from prompt-template design and Data Cloud setup to an Agentforce topic that answers questions using Salesforce release notes.
Presented at
Grounded AI, demonstrated for the Salesforce community.
Session topics
From unchecked intelligence to a useful, grounded agent.
- 01Recognizing AI hallucinations and applying Agentforce guardrails
- 02Understanding unstructured text, images, audio, video, and transcripts
- 03Designing clear and reliably grounded prompt templates
- 04Enabling Agentforce and preparing Data Cloud
- 05Uploading release notes to an Agentforce Data Library
- 06Creating a grounded prompt, Agent Builder topic, and end-to-end test
Original deck
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This PDF is preserved as delivered for Texas Dreamin' 2025. Event branding, sponsor slides, links, tool references, and the HIKE2 professional affiliation reflect that historical edition.